Handmade Soap Making kit | DIY Melt & Pour Soap Making Kit

1. General Information

1.1. Order Processing Time

• All orders are processed within 24 hrs business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

1.2. Shipping Rates and Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Estimated delivery times are provided during the checkout process, but actual delivery times may vary based on shipping destination and unforeseen circumstances.

2. Domestic Shipping

2.1. Shipping Options

• We offer various shipping options to meet your needs. The options available to you will be presented at checkout, including standard, expedited, and next-day delivery.

2.2. Delivery Locations

• We ship to addresses within the [country], excluding PO Boxes and APO/FPO addresses.

2.3. Delivery Timeframes

• According to the Courier Services it will take time to delivery
• 3. Order Tracking

• 4.1. Tracking Information

  • Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on the carrier’s website.

  5. Shipping Issues

  5.1. Lost or Stolen Packages

  • eCommerce Site www.ambianu.in is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, eCommerce Site www.ambianu.in will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

  5.2. Incorrect Address

  • [eCommerce Site www.ambianu.in] is not responsible for orders not received due to an incorrect or incomplete shipping address provided by the customer. If an order is returned due to an incorrect address, we will reach out to the customer for a correct address, and additional shipping charges may apply.

  5.3. Damaged Items

  • If your order arrives damaged in any way, please email us as soon as possible at [ambianustore@gmail.com] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

  6. Contact Us

  If you have any further questions, please don't hesitate to contact us at:

  • Email: [ambianustore@gmail.com]
  • Phone: [customer service phone number +91 9734047637]